Privacy Policy

This Privacy Policy ("Policy") describes how s9999 ("we", "us", "our") collects, uses, stores, shares, and protects personal information about individuals ("you", "Player", "User") who register for, access, or use the s9999 online gaming platform accessible at https://s9999.lat. This Policy forms part of the s9999 Terms and Conditions and applies to all Players who hold an Account on the platform, regardless of their location within Bangladesh.

By registering an Account on the s9999 platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to any part of this Policy, you should not register an Account or continue using the s9999 platform. This Policy should be read alongside our Terms and Conditions, which govern your overall use of the platform.

s9999 collects personal information that is necessary to provide our gaming services, verify your identity, process your financial transactions, and comply with our legal obligations. We collect information in the following categories:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required for identity verification purposes and only where permitted by applicable law. All financial data is collected using encrypted connections and is never stored in plain text on our servers.

s9999 uses the personal information we collect for specific, legitimate purposes directly related to the provision of our online gaming services to Bangladesh players. We do not use your data for any purpose not listed below without first obtaining your explicit consent. The purposes for which we process your personal data include:

• Creating and managing your s9999 Account, including processing your registration details and maintaining your account preferences and settings.
• Processing your deposits and withdrawals in BDT through your chosen payment method, including bKash, Nagad, Rocket, Upay, and bank transfer channels.
• Verifying your identity and age to comply with our 21+ age restriction policy and to meet applicable KYC obligations in respect of financial transactions.
• Providing customer support and responding to your enquiries, complaints, or requests submitted via our support email address.
• Delivering promotional communications about s9999 bonuses, daily login bonus credits, and special offers relevant to cricket betting, slots, and casino games — only where you have not opted out of marketing.
• Detecting, investigating, and preventing fraudulent activity, money laundering, bonus abuse, multi-accounting, and other forms of prohibited conduct on the platform.
• Improving the s9999 platform through analysis of aggregated, anonymised usage data to understand which game categories, betting markets, and platform features are most valuable to Bangladesh players.

We apply the principle of data minimisation: we collect and retain only the information that is strictly necessary for the purposes described above. Where data is used for analytics or platform improvement purposes, it is anonymised or pseudonymised so that it cannot be linked back to any individual Player without significant additional effort.

s9999 processes your personal data on the basis of the following legal grounds: (a) Contractual necessity — processing required to perform the contract between s9999 and you, including the provision of gaming services, processing of transactions, and management of your Account; (b) Legitimate interests — processing necessary for s9999's legitimate business interests, including fraud detection, platform security, and analytics for service improvement, provided these interests are not overridden by your data protection rights; (c) Legal obligation — processing required to comply with applicable laws and regulations, including anti-money-laundering requirements and KYC verification obligations; (d) Consent — processing for marketing communications and certain cookie usage, where you have provided explicit consent and which you may withdraw at any time.

Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time by contacting us at [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. Where consent is withdrawn, s9999 will cease the relevant processing activity within a reasonable timeframe, subject to any overriding legal obligation to retain the data.

s9999 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the limited circumstances described in this section. All third parties with whom we share data are required to handle that data securely and to use it only for the specified purpose.

The categories of third parties with whom s9999 may share your personal data, and the basis for doing so, are set out below. We take reasonable steps to verify that any third-party service provider we use has appropriate data security measures in place before engaging them.

s9999 does not transfer personal data to countries outside Bangladesh or to international data processors except where strictly necessary for the operation of specific payment processing or fraud-prevention services, and only where adequate data protection standards are in place. We do not share your data with game providers or software studios — those partners receive only anonymised session data for the purposes of game integrity and RNG auditing.

s9999 uses cookies and similar local storage technologies to maintain your login session, remember your platform preferences, and analyse how players interact with the platform so that we can improve the experience for Bangladesh players. Cookies are small text files placed on your device by your browser when you visit the platform. They do not contain executable code and cannot access other files on your device.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential session cookies will prevent you from logging into your s9999 Account and using platform features that require authentication. Disabling analytics or functional cookies will not affect your ability to use the core gaming features of the platform.

s9999 retains your personal data for as long as your Account remains active and for a period thereafter as required by applicable law or as necessary to fulfil the purposes outlined in this Policy. Account data, including identity and financial transaction records, is retained for a minimum of five years following the closure of your Account, in accordance with standard anti-money-laundering record-keeping requirements applicable to financial service providers operating in the Bangladesh market.

Where personal data is retained solely for the purpose of complying with a legal retention obligation, it is stored in a restricted-access archive and is not used for any active processing purpose. Data that is no longer required for any lawful purpose is securely deleted or irreversibly anonymised. Marketing preference data is retained only for as long as your consent remains in force and is deleted promptly following withdrawal of consent.

s9999 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. All data transmitted between your device and the s9999 platform is encrypted in transit using industry-standard SSL/TLS encryption. Data stored on our servers is encrypted at rest using AES-256 encryption.

While s9999 takes all reasonable steps to protect your data, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. In the event of a data security incident that poses a significant risk to your rights and interests, s9999 will notify affected Players without undue delay and will take immediate steps to contain and remediate the incident.

As a Player on the s9999 platform, you have the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid rights requests within a reasonable timeframe and at no charge to you, except where requests are manifestly unfounded or excessive.

s9999 will not charge you a fee for exercising any of the rights listed above, unless a request is manifestly unfounded, repetitive, or excessive, in which case we reserve the right to charge a reasonable administrative fee or to refuse to act on the request. We will inform you of any such decision and our reasons for it within a reasonable timeframe.

The s9999 platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register an Account or use any feature of the s9999 platform. If we become aware that we have inadvertently collected personal data from an individual under 21, we will delete that data immediately and close the associated Account.

If you are a parent or guardian and you believe that your child under the age of 21 has registered an Account on the s9999 platform or has provided personal data to us, please contact us immediately at [email protected] so that we can take prompt action to delete the data and close the Account.

The s9999 platform does not contain links to third-party websites. All navigation within the platform remains within the s9999 domain. This Policy applies solely to data collected and processed by s9999 through the s9999.lat domain and does not cover data practices of any game software providers, payment processors, or other third-party services that operate under their own separate privacy policies.

s9999 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered Players by posting a notice on the platform or via the contact details we hold for your Account.

We encourage all Players to review this Privacy Policy periodically to stay informed about how s9999 is protecting their data. Your continued use of the s9999 platform following the posting of any revised Policy constitutes your acceptance of the changes. The most current version of this Policy will always be accessible at https://s9999.lat/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way in which s9999 handles your personal data, please contact our support team. We are committed to responding to all data-related enquiries promptly and transparently. Our support team is available 24/7 and aims to respond to written data enquiries within one business day (Bangladesh Standard Time, UTC+6).